Question 1

What is the best way to care for your products?

Accepted Answer

To care for our candles, trim the candle’s wick to 1/4” before or after every burn session and allow the candle to burn for 3-4 hour intervals, or until a full melt pool has formed. For more in-depth care tips, check out the How to Use section of any candle product listing. 
 
To prolong the lifespan of our reed diffusers, keep them out of direct contact with sunlight, heat and humidity, and flip the reeds weekly, or when the fragrance becomes faint.

Question 2

Our candle container can be recycled?

Accepted Answer

Yes! They can also be storage containers and more. To recycle or repurpose our candle container, we recommend thoroughly cleansing it with your favorite dish soap or a 1:1 solution of water to vinegar.

Question 3

Do you have recycling program?

Accepted Answer

we do have a recycling program in Hong Kong, all Hong Kong residents are welcome email to us, ask for how to drop off their used, clean candle container to us for recycling.

Question 4

Can I get my product personalized?

Accepted Answer

Unfortunately we are unable to take on additional custom projects.

FAQ

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